Support Center

Edit agent info on the KW mobile search app

Last Updated: May 30, 2017 01:41PM CDT
There is no agent login that will allow you to edit your information on the KW mobile search app. The information is automatically pulled on to the app from a few different areas within KW systems. To edit your contact information in the mobile app, follow the steps below:

*Notes:
  • Before any changes or edits occur on the app, an agent must have signed up and been approved for a WolfNet IDX. For more information on setting this up, click here.
 
  • Any changes you make below will take 72 hours to reflect on the mobile app, once saved.
 
Agent Photo and Biography

1. From your myKW home page, click on the Profile link next to your picture.


 
 

2. Click Edit on the "My KW Info" column (White Pages).

 
 


​3. At the top left of the page, click on Upload Agent Photo to add or replace your agent photo.​
 
 

 
4. Scroll down and edit your biography. You have the option of clicking and dragging the bottom right corner of the text box to give yourself more room to work with.

 
 


​5. Click Save at the bottom of the page.

*Note: The photo and biography will show up on the "My Agent" page on the app.


Display Name, Email Address, and ​Mobile Phone Number

1. From your myKW home page, click on the Profile link next to your picture.


 
 


2. ​Click Edit on the "My Leads" column.

 
 

 
3. If you have multiple eAgentC websites because of a membership, click Edit on the site that is selected on the "KW.com" column. 

 
 

 
4. In section "1.2 Edit Contact Info," edit the "Agent Display Name," "Email Address," and "Mobile Phone" sections.

*Notes:
  • You can type whatever you want in the "Agent Display Name" field. This change will affect any place on the app that shows your name, including the main page of the app.
 
  • Edits you make in the mobile phone and email fields will not only show on the "My Agent" page of the app, but will also change where users will be routed when trying to contact you through the app.

 
 
 
5. Click Save at the bottom of this page.​

 
Agent Website and Service Area

 
Agent Website
 
  • On the "My Agent" page of the app, your agent website is posted so that users can easily get from the app to your website. By default, your eAgentC website will show here, but this can be changed. For the steps to change the website referenced on your app, click here.

Service Area​
 
  • On the main page of the app, you will see a service area shown under your name. By default, this will be the city and state where your Market Center is located. You can replace this with any verbiage you choose. For the steps to edit the service area shown on the app, click here.

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