How do the Blacklist and Whitelist work to filter email?
The black and whitelists in your webmail account, work in conjunction with the global filter list. This grants more control to the to the individual and allows for delivery of the email you prefer to read, and not the spam. To manage the black and white lists from individual email: Log into you ...
How do I sign up for a Keller Williams email account?
Instructions for Associate Email Requests You first need to obtain a KW Intranet username and password from your MCA (Market Center Administrator). When you are set up with your Intranet account, go to: http://mykw.kw.com Select "KW Email" from the "Technology" menu at the top. Click the "S ...
Spam - Phishing
Please know that KWRI (Keller Williams Realty International) would NEVER ask for your login or password. Please immediately delete any emails that you receive asking for any such information. Here's an example of one of a phishing attempt. "Dear Webmail Customers, This is to inform you that we ...
Message exceeds maximum fixed size
You are getting this message because your email exceeds the size limit allowed, which is 18MB. This file size limit well exceeds the standard that most companies provide. Any files larger than this will need to be sent in multiple parts. If you have large attachments in your message, we re ...
How to delete a folder in webmail.
To delete a folder from webmail: Click on the Folder Icon at the top of your webmail screen. Click on the + next to Inbox to expand the view if necessary. Click on the box next to the folder you wish to delete. Select "Delete Folder(s)" in the "Choose Action" dropdown menu. Click the "Delete Se ...
How to create a Contact List in Webmail
To create a Contact List in Webmail: Log in at http://webmail.kw.com Click on the (+) next to the "Organizing" icon in your left hand navigation menu Click on the address book from the left hand navigation menu ( your_email_address Address Book) Fill in the check box next to the contacts that y ...
What is a Virtual Inbox or a Virtual Folder?
The Virtual Inbox folder is a grouping of all mail messages, marked as unread, that reside in your inbox or other folders you may have created. Opening the Virtual Inbox folder will present a listing of all such mail messages. This provides a way to quickly read all new (unread) messages which ...
Images are appearing as a Red X in my email.
The "Red X" in e-mail is a common problem. There are 2 types of images sent in email those sent as attachments and images that are embedded in an e-mail. An embedded picture is usually a link to a picture somewhere on the Web. This is where the sender uses the Insert Image option and places the ...
How can I import a webmail MBOX file into Outlook/Outlook Express?
There is no direct way to import MBOX files to Outlook or Outlook Express. Therefore, if such an import is necessary, an intermediary such as Eudora is required. This application is not supported by KWRI support; therefore, attempt this process at your own risk. Download and install the latest ...
How can I save my email messages from webmail to my computer?
As with other webmail programs, it is not possible to move individual messages from the mail server to your local computer. You can, however, download a folder and all of the messages it contains to your computer for reading or archiving. This can be handy if you are traveling or want to store t ...
I have not used my KW email account in a long time. Is it still available?
Keller Williams email accounts will automatically be closed after 6 months of inactivity. If your account is closed due to inactivity, please contact KWRI support to see if your account can be restored. We can be reached by emailing support@kw.com or by phone at (512) 306-7191.
I'm getting a message that says the I've exceeded my quota in webmail
There are several ways a mailbox can fill up. It has more to do with the size of the email (attachments) than the number of emails received. Please understand that ALL of your folders, including your Trash Folder, are included in your Mailbox Quota, so a quick first step of emptying your Trash ...
Error Message: You didn't mark a contact as your own yet
Error Message: You didn't mark a contact as your own yet 1.) Login to http://webmail.kw.com 2.) Select the "Options" folder then "Address Book" 3.) Select the "New Contact" button in the top navigation menu. 4.) Add all of your contact information. 5.) Select the "Add" button 6.) Select the lin ...
Receiving SPAM and Suggestions on How to Stop
We are doing everything possible to keep these types of emails out, but no filtering/blocking solution is perfect. You may want to try to set up filters in your webmail account to get rid of SPAM. We have included instructions for setting up a filter below. Filters If you are getting SPAM or unw ...
I need to find out if my email address has been approved.
In order to find if your email address was accepted, simply follow the instructions below. 1. Log onto the KW intranet at http://mykw.kw.com with your username and password 2. Navigate to the 'Technology' tab 3. Select 'KW Email' from the drop down menu 4. Click on the 'Sign Up' link 5. A ...
Is there anyway to get more memory for webmail?
Unfortunately this not something that we can provide in the at this time, but this issue can be dealt with by simply setting up an email client, such as Microsoft Outlook or Windows Email onto your PC and using it to store email instead of the webmail server. Click Here for a link to several Kno ...
How do I save an email attachment from webmail to my computer?
To save an attached file to your computer please follow the instructions below. 1. Sign into webmail at http://webmail.kw.com 2. Click on the message/email containing the attachment 3. Locate the attachment you wish to download Note: If you find the "Part(s):" section of your message, you w ...
How to change the vacation notice on/off in webmail.
How to turn your Vacation Web Mail Auto responder ON: Login to Web Mail https://webmail.kw.com/ Select the Vacation icon underneath 'Mail' in the left-hand navigation. Read the text at the top of the page explaining how the auto responder works. Select "set/install vacation notice." The sub ...
How do I Export eEdge Contacts and Import them to KW Webmail?
Here are detailed instructions on exporting contacts to a CSV file: 1: Export Database in a CSV file. Simply click on View Contacts from your myControlPanel. 2: Click on Import / Export 3: Use the Export Contacts tab. Select “All” under Contact Status or an applicable Status of your ...
How to add an HTML Signature to Webmail
In KW Webmail - it possible to have a HTML Signature that includes your picture or a logo. Please follow all steps below. Note: To insert images - you must already have the image hosted on a website. Some agents add their photo or logo to section 1.3 of their eAgentC Website Admin tools (Photo L ...