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  1. questionHow can I contribute testimonials and photos for use on KW.com?
    Call for Photos: The photography on the home page represents a variety of geographical and home styles. We want to extend an invitation to you and your associates to send us photos representing your region! Email photos to KWphotos@kw.com for consideration. Call for Client Success Stories: ...
  2. questionCan I use KW or Keller Williams in my purchased domain name?
    Terms of Use Keller Williams Realty, Inc. is a franchise company that has been in the real estate business for over twenty years.It actively promotes its real estate services using the marks "KW" and "KELLER WILLIAMS" and owns several trademark registrations in the United States and Canada for ...
  3. questionWhere do I find listing flyers?
    We have listing flyer templates available in Word format on the KW Intranet - you can find these using the instructions below: 1. Log into the KW Intranet (http://mykw.kw.com) 2. Click on the Marketing link in the top navigation menu 3. Click on the Marketing Templates link 4. Scroll down to fi ...
  4. questionI need a copy of the Standard and Identities Guide
    The Standards & Identity Guide is not available in a PDF document because that material is subject to change and KWRI would prefer that the agents reference the online manual that is updated if/when changes occur rather than reference a hard copy that may be out of date. We appreciate your und ...
  5. questionWhere can I find the Family Reunion website?
    Please feel free to access the Family Reunion Website at http://familyreunion.kw.com for more informaton. Also, if you have additional questions please feel free to contact the Family Reunion Department directly at familyreunion@kw.com.
  6. questionRemembrance Request
    I believe that you are requesting the Remembrance Request Form which was recently renamed from "Prayer Request" to "Remembrance Request" so please follow the instructions below to access that form. 1. Log into the KW Intranet at http://mykw.kw.com 2. Click on the Resources link in the top navig ...
  7. questionWhy can't I change my profile? It says that my password is incorrect.
    When editing your login and password credentials in your profile, please be aware that these fields are case sensitive unlike the fields used when logging into the intranet. If you are unsure which characters are uppercase or lowercase, please look up retrieve your password using the 'Forgot P ...
  8. questionWhere can I find a list of all of the Keller Williams approved vendors?
    There is a list of approved vendors on the Intranet in the Marketing/Vendors section. 1. Log in to: http://mykw.kw.com 2. Select the "Search Vendors" button on the right-hand side of the site.
  9. questionHow can I change my intranet username?
    Please use the following instructions to update your username. 1. Log into the KW Intranet (http://www.kw.com) 2. Click on [Edit] next to "My Profile" 3. Update your User Name and any other information 4. Click Save at the bottom
  10. questionI forgot my intranet login.
    Intranet Login/Password Retrieval For security reasons, we'll need you to please use the 'Forgot Password' tool on the login page of the KW Intranet: http://mykw.kw.com You will be asked to provide your Email, Username or Social Security Number for identification purposes. You will then have ...
  11. questionHow can I change my intranet password?
    Click Here to change your mykw intranet password. Save changes once your password is changed.
  12. questionThe videos aren't working on KWU or KWConnect
    There are three things that would cause this to happen. Your ISP (internet service provider) may block this type of content (video) on their network. This is not likely, but we have heard of this happening before. Your internet connection may be to slow. Are you using dial-up or are you ...
  13. questionDo I have to use an eAgentC agent website to get leads from KW.com?
    No, you do not have to use the eAgentc agent website. All leads will be funneled to your market center, and your market center will then determine how and to whom leads will be assigned. However, even if you have a custom agent website, you can additionally use your eAgentC website as a niche ...
  14. questionIf a consumer performs multiple searches on more than one market center website, and with more than one KW listing agent, whose client do they become?
    On KW.com, a consumer is free to conduct multiple property searches, and browse listing details from potentially more than one KW listing agent. We allow this open access in accordance with industry best practices – to encourage as many consumers as possible to access our market center we ...
  15. questionWhat is the correlation between service areas and KW.com lead routing?
    Service areas as used in the past work differently with the new lead routing. In the past, you have defined a list of neighborhood terms via Service Areas. Service areas will continue to affect the office and agent searches on KW.com, but not the property search. The more relevant settings for ...
  16. questionWhen a consumer inquires about one of my properties where does the lead go?
    Why? Lead generation is the name of the game in real estate websites. Leads can come from a number of different sources – depending on how the consumer was searching: ·Consumers search listings on a real estate listing syndication website such as trulia.com ·Consumers find y ...
  17. questionForclosure Searches
    Intro: Foreclosures are a hot topic right now. If you work with buyers, you have probably been asked about foreclosure searches. KW.com has a foreclosure search – powered by the RealtyTrac database of over 1 million foreclosure properties. Question: I heard that consumers can search for ...
  18. questionCMA Lead Routing
    The rules for CMA routing are: * Leads are routed to a MC based on the property zip code * Routing uses the same code are KW.com property search for zip codes * If there is a zip code not being routed appropriately, check the MC's service area zip codes to see if the zip code is part of the MC' ...
  19. questionHow can I become a Keller Williams approved vendor?
    Keller Williams Realty International's Approved Vendor Program is an elite opportunity for your company to be part of the Keller Williams team. Our company is one of the fastest growing, most innovative real estate companies in North America. As an approved vendor, you will enjoy the opportuni ...
  20. questionDo we have any recruiting resources?
    Your MCA can give you an agent role which will give you access to a website that you can use for recruiting if you wish. Here are some good links too: http://support.kw.com/pages/eagentctour/ http://answers.kw.com/knowledgemanager/search.php?q=recruiting
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