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  1. questionMy business center is missing from the metro area map
    All leads from KW.com are considered to belong to the market center, and the market center can distribute them as they see fit. While we have worked with WolfNet to create IDX solutions to be used by business centers, we consider leads for business centers to be leads for the sponsoring market c ...
  2. questionHow does a market center specify the email address for receiving online leads?
    By default, all market center online leads will be sent to the market center's klrw#@kw.com email address. Our suggestion to you is to create a rule in Outlook to archive these emails to a special folder for online leads (just to maintain a record of these leads). And in addition, to use the Cc ...
  3. questionWhy does KW.com make the consumer pick an office in order to conduct a property search?
    For the occasions when there are multiple market centers in a dense metropolitan area, we wanted to give consumers more control over which office or area of town to work in. Instead of doing an automated office selection, we offer consumers the opportunity to select the office to work with from ...
  4. questionWhy do different results appear when I do zip code search versus a city & state search?
    A zip code search is a more specific search than the city/state search, which makes it easier to pinpoint the market center. The city/state search in most cases will find more market centers in the same city, than the zip code search will.
  5. questionHow do searches for agents, offices, and properties differ?
    Agent and office searches are based on the old market center service areas. Property searches are based on the new market center zip codes.
  6. questionWhat if an agent services different areas and postal codes from his/her market center?
    Each market center's postal codes – as defined in the market center's franchise agreement – play a key role in determining eligibility for the market center to process consumer search results. This does not mean that a market center or its agents are limited to do business only with ...
  7. questionWhy am I not getting leads from KW.com?
    KW.com routes all consumer property searches to market center websites for response. Check with your market center on the number of leads coming through and the method of distribution for online leads to make sure you meet local requirements.
  8. questionWhat is My Listings, My Leads?
    "My Listings, My Leads" means that all inquiries from KW.com concerning KW listings will be routed to the KW listing agent. With this new approach to lead routing, we are honoring the listing agent to the highest extent possible. This is a grand departure from the general use of an Internet Dat ...
  9. questionWhat should I wear to Family Reunion?
    Business casual dress is recommended during the daytime events with business attire during the IALC meetings. Remember to wear comfortable walking shoes! On the evening of Red Bash show your Keller Williams pride by wearing RED! The Awards Ceremony on the following night is a more formal occa ...
  10. questionHow can I attend Family Reunion?
    You can find the latest Family Reunion news and register for the event online at http://familyreunion.kw.com/. You must have a valid KW ID to gain access to the registration system. Future associates or Guests will need to be registered by someone else or contact support at the Keller Williams ...
  11. questionWho from my Market Center is attending Family Reunion?
    To view who is registered for Family Reunion in your Market Center, please go to the KW Intranet and select Reports tab > (Current Year) > Market Center > Family Reunion Reports > Family Reunion Roster
  12. question How can I participate in the Red Bash talent show?
    The Red Bash talent show held at Family Reunion is open to performers that are Keller Williams associates only. We hire no outside talent and only about 10-15 groups from Keller Williams Realty get to actually be a part of the show due to time constraints and logistics. Not all submissions are a ...
  13. questionI need to cancel my Family Reunion registration.
    Our cancellation policy is listed below: * Pre-registrations from Family Reunion 2008 are NONREFUNDABLE. * One-day Passes are NONREFUNDABLE. * One-day Passes PLUS purchases are NONREFUNDABLE. * Full-week, regular registrations canceled before November 1, 2008, are refundable, less a $75 cance ...
  14. questionHow can I become a vendor at Family Reunion?
    For more information regarding our Approved Vendor program, booth space at Family Reunion, or sponsorship opportunities for our big event please contact approvedvendor@kw.com.
  15. questionI'm trying to find an agent in my area to help me.
    For more information regarding a specific agent in your local area, a specific property, buying a property, or selling your home please contact one of our individual Market Centers or Agents. They will be able to assist you with more information. To locate a Market Center near you please refer ...
  16. questionFind an Agent, Market Center or Property
    Thank you for your interest in Keller Williams! For more information regarding a specific agent in your local area, a specific property, buying a property, or selling your home please contact one of our individual Market Centers or Agents. They will be able to assist you with more information ...
  17. questionI need to know how to get in touch with the nearest market center.
    For more information regarding a specific property, buying a property, or selling your home please contact one of our individual Market Centers. They will be able to assist you with more information. To locate a Market Center near you please reference http://kw.com and use the search engine fo ...
  18. questionI would like to inquire about a franchise opportunity within North America.
    To inquire about the purchase of a Keller Williams Franchise please take the following steps which will put you in contact with the region your are interested in. Go to http://www.kw.com . Click Contact Us (located at the top of the screen). Click the "Go" button under the Franchises option. On ...
  19. questionHow can I become a part of the Keller Williams family?
    We would love to have you become a part of our family! For more information please choose your region of interest and submit your information online: http://www.kw.com/kw/CareerApplication.do
  20. questionI would like to inquire about a franchise opportunity outside of North America.
    At this time we have no plans to move outside our current footprint of the US and Canada.
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