|In order to look up an agent's KW Password Recovery Email Address, you must have a leadership role (MCA, TL, OP, Assist. MCA, Assist. TL) on your KW White Pages profile.|
1. Log in to http://mykw.kw.com.
2. At the bottom right of the page, in the "Quick Links" box, choose White Pages.
3. Click the Associate Information button.
4. Search for the agent in question and choose their name from the results list.
5. The Password Recovery Email field is at the bottom of the profile, right above the Email field. They can go to this email address, once they submit the request to reset their password, and will find an email that will allow them to do this.