In the team Command account, the Rainmaker and team members with either an Enhanced or Unlimited permission level have the ability to run social ads (Facebook, Instagram, and Twitter) and email campaigns on behalf of the team. They will also have the ability to set the default accounts to use for team Campaigns. This will include which default account to use for social ads and email campaigns, as well as the default account to pull Landing Pages, and Marketing Profile information from, within these campaigns.
Keep in mind, this is only setting the default accounts for the team, there is always an option to override this within individual campaigns.
Access
1. Log in to https://agent.kw.com with your KW login credentials.
2. Click your name, at the top right of the page, and ensure that your team is selected, not your personal account.
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3. Click your name, at the top right of the page, and choose Settings from the drop-down.
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4. On the left side of the page, click Command Settings, then Campaigns, then select Default Campaign Accounts.
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Landing Pages, and Marketing Profile
In this section you will select whose Landing Pages and Marketing Profile will be used in team Campaigns. This will determine which Landing Pages can be associated with a team campaign, and it will determine which Marketing Profile is used to populate merge tags added to email campaigns.
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Once you select the default agent for this setting, you will only be able to utilize Landing Pages, and Marketing Profile information from this agent's account. When running a campaign, if you need to switch the default agent for that specific campaign, you will need to adjust the default agent on this settings page. Once you send or schedule the campaign, the system locks in the account associated with that campaign, and you will then be able to adjust the default for future campaigns without interfering with previously scheduled or sent campaigns. |
Paid Ads (Facebook, Instagram, and Twitter)
In this section you will select the default accounts for Facebook (Instagram) and Twitter ads. Though you are selecting a default, you will be able to use any account that has been connected and shared with the team for this purpose, in the team Connected Applications settings page, without needed to adjust the default account.
Facebook (Ads Manager)
The team Facebook Business Page name should appear in the drop-down as long as the personal Facebook that it's linked to is already connected to Command. If the an account is missing from the drop-down, click Connect Account, and a pop-up box will have you login to the account to connect.
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Twitter (Ads Manager)
The team Twitter account should appear in the corresponding drop-down to be selected as long as it's been connected to Command. If the team Twitter account is missing from the drop-down, click Connect Account, and a pop-up box will have you login the account to connect.
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Team member names will appear in this drop as long as they have connected their Command Email accounts to Command and they've allowed it to be shared with the team.
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