An associate's primary email address is the main address that they use to log into Gmail, the provider of kw.com email accounts. Associates can switch their primary email address by taking the steps below:
1. Click here to set up an email alias and submit a request for the address you want as your primary email address.
2. To verify that you own the account, please email Tech Support from the kw.com email account that you want to change. Here's an email template you can fill out and send to firstname.lastname@example.org:
Hi Tech Support,
I would like to change my primary email address from [email@example.com] to my new alias that I recently requested, which is [firstname.lastname@example.org].
3. Tech Support will process the request. When they confirm it's complete, you will be able to log in with your new primary address and access your email.
What happens with this change?
The only change is the email address that you use to log into the account. Emails sent to either your new primary email address or your old one will still be routed to the same inbox of the new primary email account. You can start alerting everyone to your new email address, but will not lose mail either way.
Why do I have to send the request from my current @kw.com account?
This is done for security purposes so we know the request is coming from you and not from a third party acting on your behalf.