In order to run Facebook ads in Command, the Facebook Business Page you want to run the ad under must be added to a Meta Business Manager account, and the person adding the account must be added to the Meta Business Manager account, with full access to manage both the page and business account:
Access
1. Access Meta Business Manager Settings.
- If you see an informational page instead, click here to learn how to create the account.
Add/Manage People and Roles
1. On the left side of the page, open the Users menu, then select People.
2. Here, you will see a list of the people who have access to the Meta Business Manager account (on the left side of the main screen), the Facebook Business Pages they have access to within the Business Manager, and the specific permissions for each page (on the right side of the main screen).
- In order for someone to run ads for a specific Facebook Business Page in Command, they must have the "Full Control (business tools and Facebook)" toggle set to On here.
3. If you need to give access to an additional person, click Add, at the top of the page.
4. Enter the work email address of the person you want to add, then click Next.
5. In the "Everything" section, select Manage in the permissions drop-down, then click Next.
6. Now we need to give access to each Facebook Business Page associated with the Business Manager Account. Select the page, then turn the Everything permission toggle on. Once you have set the permissions for each page you want, click Invite.
- There are two separate categories for pages: New Pages Experience and Classic Pages. Ensure you check both categories to ensure you give access to all the pages you need to.
Add Additional Facebook Business Pages to Your Meta Business Manager Account
1. On the left side of the page, open the Accounts menu, then select Pages.
2. Here, you will see a list of the associated Facebook Business Pages in the Meta Business Manager account (on the left side of the main screen), the people who have access to that page, and the specific permissions for each page (on the right side of the main screen).
- In order for someone to run ads for a specific Facebook Business Page in Command, they must have the "Full Control (business tools and Facebook)" toggle set to On here.
- If someone has access to the Business Page, but not the Meta Business Manager account, they will show here with a "Not in Business Account" label. You have the option of either removing page access or adding them to the Meta Business Manager account.
3. If you click Add, at the top of the page, you will see three options:
- Add a Page - if a team member has an existing Facebook Business Page, use this option to find and select that page to associate it with the Meta Business Manager account.
- Request Access to a Page - this option is used if you want to give access to a separate Meta Business Manager account to this page. A use case for this is if someone runs an advertising agency and wants to run ads on behalf of their client.
- Create a New Page - use this if you want to create a brand new Facebook Business Page, under this Meta Business Manager account.