Whether you want to run ads through social media platforms using Campaigns (Lead Accelerator), track the interactions you have with your contacts through Gmail, or if you want to connect your eEdge account to Command, you will need to connect certain applications to Command. To do this, follow the steps below:
1. Log in to http://agent.kw.com with your Keller Williams login credentials.
2. At the top right of the page, click your Name, then select Settings from the drop-down.
3. On the Connected Apps page, click Connect Account next to each application that you want to connect to Keller Cloud. Each time you click Connect Account, a prompt will appear, which will have you login to that application to connect. See below for details about each connection:
Facebook (Post Scheduling)
The pop-up box will have you login to your personal Facebook account to connect. Connecting this will allow you to utilize the Post Scheduling feature within Campaigns (Lead Accelerator). Create a social post schedule, then create Facebook posts to be delivered.
Twitter (Post Scheduling)
The pop-up box will have you login to your Twitter account to connect. Connecting this will allow you to utilize the Post Scheduling feature within Campaigns (Lead Accelerator). Create a social post schedule, then create Twitter posts to be delivered.
The system will take you to Google, where you can sign in to your primary Google account. Make sure to connect to the Google account that has your primary Google Calendar. This will allow you to create calendar events directly from Command Contacts.
When you add contacts to a SmartPlan, the emails are sent using Mailjet. This is automatic and you don't need an account with Mailjet for this to work. All emails sent in this way will be sent from firstname.lastname@example.org, but you do have control over where any relies will be sent. When you click Connect Account, enter the email address where you want replies to to be sent, then click Save Changes.
A Data Verification pop-up will appear, which will include your name, KWUID (Keller Williams ID), and Office ID. These fields are not editable, but you can choose which Office ID (not the Market Center number found in Whitepages) to use, if you are in multiple Market Centers. If you are only in one Market Center, click the button labeled Syncronize your eEdge Contacts across Keller Cloud to connect.
The system will take you to Google, where you can sign in to your primary Google account. Make sure you connect to the Gmail account you will be using to communicate with your contacts. Command will then be able to automatically track and log all of your email communications with your contacts, past or present.
Create or connect your Twilio account with Command. Using Twilio, you have the ability to text your contacts directly from Command, having the system automatically create a log of the communication. Coming soon - Send Bulk SMS to contacts.
Create or Connect your PieSync account with Command. PieSync allows you to sync contacts from 150+ outside applications, including Google and iCloud Contacts. To learn more about PieSync, click here.
The system will have you log in to your Office 365 account. This will allow Command to automatically track and log all of your email communications with your contacts, past or present.
The pop-up box will have you login to your personal Facebook account to connect. This will allow you to create ads for Facebook and Instagram, through Campaigns (Lead Accelerator). Make sure you connect the personal Facebook account that your Facebook Business Page is attached to.
After you have connected a Facebook account, you can add a second Facebook account by clicking Connect More. This will allow you to choose between the two accounts, when creating a Facebook ad in Campaigns. To learn more about creating ads in Campaigns, click here.
Twitter (Ads Manager)
The pop-up box will have you login to your Twitter account to connect, this will allow you to create ads for Twitter, through Campaigns.
This connection to your Twitter account will only be successful if you have already started a Twitter Ads account with your twitter credentials. Furthermore, Twitter handles all payment activity, please ensure that you have an up to date card added to your Twitter ads profile so that campaigns created from Lead Accelerator are created successfully.
The pop-up box will have you login to your Google account to connect, this will allow you to create ads for Google Adwords, through Campaigns. Make sure to connect to the Google account that your Google Adwords account is set up under.
MailChimp recently announced changes to their free email product. This may result in Command users experiencing limited functionality or incurring a charge while using Email Campaigns and Offers.
KWRI is working diligently to resolve this matter and will provide updates as they become available.
To learn how to disconnect your MailChimp account, to ensure that no emails are sent from Command using MailChimp, click here.
The system will take you to a special MailChimp login page, built for this connection. Whenever you email an offer through the Sales Pipeline, email a template from Designs, or send an email through SmartPlans (except for the Monthly Neighborhood Nuture SmartPlan), these emails are sent through MailChimp, and you must have a MailChimp account connected to Command to do so. If you don't have a MailChimp account to connect, simply go to Mailchimp.com and create a free account.