The Campaigns "Payment Profile" is where you add a credit card to pay for your Facebook and Instagram advertising, view your credit amount, delete credit cards, and more.
Keep in mind, Twitter, Google AdWords, and direct mail (RealMailers) Campaigns do not use the card you have on file in Command, and will not use or give credits on the Payments page in Command. Billing for Twitter and Google is set up through your Twitter Ads Manager and Google Ads Account. Ads on these platforms use the billing processes that are setup for those platforms. For direct mail campaigns, you will pay RealMailers directly, through the campaign creation process.
- Learn how to add and manage payment methods for Twitter Ads
- Learn how to add and manage payment methods with Google Ads
After the card has been added, there will be a temporary $1 hold. This is not a charge, but it may be visible to the user before it is reversed. In the case of debit cards, authorization holds can fall off the account anywhere from 1 to 8 business days depending on the bank’s policy. In the case of credit cards, holds may last as long as 30 days, depending on the issuing bank.
To add a card and manage your payment profile in Campaigns:
1. Log in to https://agent.kw.com with your Keller Williams credentials.
2. Click the Campaigns icon,, on the left side bar.
3. Click Payments at the top left of the page.
Click Add Payment Method to add a credit card to your Payment Profile.
Remaining Credits indicates the amount of credit available to you when previous Facebook or Instagram Ad Campaigns did not run for the full spend or budget. For example, you will have a $25 credit when you set your budget for $100, but your ad only ran for $75. These credits will automatically apply to the next Facebook or Instagram Ad Campaign you launch.
"Default" indicates the credit card that is automatically used for payments. If you have one credit card listed, this will be your default card.
These action tools: Make Default and the Delete icon allow you to make these changes to the cards listed on your "Payment Profile":
- Click Make Default to change a card to your default card.
- Click the Delete to remove a card.