1. Open your internet browser and navigate to https://agent.kw.com.
2. Once you are at the login screen, log on with your KW login credentials (these are the same login credentials you use to log in to mykw.kw.com and kwconnect.com).
3. If you have forgotten your password, select Forgot Password, next to the Sign In button.
4. Enter your KW Username, then click Submit.
If you do not know your KW account username (or your password recovery email address), please contact your Market Center Administrator and they will be able to look this up in White Pages.
If you are a Vested Retiree (VR) associate, please contact Tech Support for help looking up your username.
Doing this will send a password reset email to your Recovery Email address on file in White Pages. Once it is reset, you can log in with your new credentials.
If you do not know your username:
Each local Market Center office is responsible for agent onboarding and setup. Try searching your personal email account for a message from email@example.com with the subject line "Your KW.com Intranet Account Has Been Created!" This email was sent at the time you first onboarded with KW and will contain your KW username and other account details.
If you can't locate the onboarding email, please reach out to your Market Center leadership, including your MCA, Team Leader, Tech Coordinator, Assistant MCA or Assistant Team Leader. They will be able to look up your username in KW White Pages. Once you have your username, follow the steps above to reset your password.
If your Recovery Email is missing or incorrect:
Your Market Center Leadership can update this for you in White Pages. Once it has been saved, follow the steps above to reset your password.
If your MC Leadership cannot locate your profile in White Pages:
Please ask them to verify that you are listed as ACTIVE in WinMORE. If you do have an ACTIVE role in WinMORE, your MCA will need to re-save your roles in WinMORE so that they populate in your White Pages Profile. If your MCA is unsure or has questions about this, they can contact MCASupport@kw.com.