That should absolutely not have happened. If that’s the case, please stop all the PieSync connections that are currently active and contact PieSync Support immediately. Try to provide as much information as you can:
- What happened and when did it happen. Is it still happening?
- Where are these duplicate contacts? In which app or in just one?
- Are all contacts duplicated or is only a subset affected by this?
- Provide at least one example of a contact (name + email address) that was duplicated.
- Provide the email address linked to your Command profile
The PieSync Support team will do their very best to get to the bottom of this and once they have, they will be able to guide you through the steps you need to take to get you out of this situation.