There is a new way for Rainmakers to request changes to their team roster, in Command. They can now go into Command, access the Team Management page, and send a request to add or remove members.
When a Rainmaker sends a request like this, with the MCA, Assistant MCA, OP and MC Broker role, on their KW White Pages profile, will get an email notification and a Command notification with details. Those notifications will link out to the MC Teams Administration Tool, where the change can be made, and then you can notify the Rainmaker, once the change is complete.
To respond to and manage team roster change requests, in Command MC:
Respond to a Team Roster Change Request
1. Log in to https://agent.kw.com with your KW login credentials.
2. Click on the Notification icon, , at the top right of the page, to view your notifications.
3. Find the notification that mentions the change request. You will see what the request is, including the name and email address of the person who the Rainmaker wants to add or remove from the team, and then click the link in the notification to go to the MC Teams Administration Tool.
4. From here, you will be able to either add or remove the requested team member (as long as they are on your Market Center's associate roster).
Once you make the changes in the Teams Administration Tool, there is no way to respond to the Rainmaker through Command. Reach out to the Rainmaker via email or text, to let them know the change has been made.
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