In Command, we have several notifications that will let you know when something important happens, so that you can take action. There are three types of notifications:
Email - for these notifications, an email will be sent to the email address you have added to your KW White Pages profile. Click here to learn how to complete your KW White Pages profile.
Command - at the top right of Command, you will see a red dot on the bell icon, . Click to see your Command Notifications.
Kelle - ensure that you download the Kelle App on your phone and log in with your KW login credentials. Then, in your phone settings, ensure that you turn on push notifications for the Kelle App. Click here to learn how to download Kelle.
Use the resource below to see the notifications that you will get through Command, and where the notifications will appear:
Applet | Notification Description | Type of Notification |
Referrals | Times Up! Select Your Referral Partner Now | Email, Kelle |
Referrals | New Referral Broadcast Opportunity | Email, Kelle |
Referrals | Accepted Referral Broadcast Opportunity | Email, Kelle |
Referrals | Referral Opportunity Won | Email, Kelle |
Referrals | Referral Partner Selected, Opportunity Closed | Email, Kelle |
Referrals | Expiring Referral | Email, Kelle |
Referrals | One of your referrals is about to expire | Email, Kelle |
Referrals | One of your outgoing referrals just expired | Email, Kelle |
Referrals | New Referral Request | Email, Kelle |
Referrals | Updated Referral Request | Email, Kelle |
Referrals | Accepted Referral Request | Email, Kelle |
Referrals | Countered Referral Request | Email, Kelle |
Referrals | Rejected Referral Request | Email, Kelle |
Referrals | Lost Referral Request | Email, Kelle |
Referrals | Funded Referral Request | Email, Kelle |
Referrals | New Assigned Referral | Email, Kelle |
Opportunities | Compliance approved (goes to all assignees and the Opportunity Owner) | Command |
Opportunities | Compliance rejected (goes to all assignees and the Opportunity Owner) | Email, Command, Kelle |
Opportunities | Commission approved (goes to all assignees and the Opportunity Owner) | Command |
Opportunities | Commission rejected (goes to all assignees and the Opportunity Owner) | Command, Kelle |
Opportunities/Command MC | @mentions within folder level messaging | Command, Kelle |
Contacts | Agent Sites/App - new "site registration" | Email, Command, Kelle |
Contacts | Agent Sites/App - consumer logged in | Command, Kelle |
Contacts | Agent Sites/App - "contact us" form has been completed/Schedule a tour/Ask a question | Email, Command, Kelle |
Contacts | Landing Page - when a lead form is submitted | Email, Command, Kelle |
Contacts | Incoming SMS Message - Sms from contact to Agent (must have Twilio Connected in Command) | Kelle, Command |
Contacts | Import Contacts - Success / Failed Import Contact | Command, Kelle |
Contacts | Export Contact - Completed Export Contact | Command, Kelle |
Contacts | Export Mailing Label - Completed Export Mailing Label | Command, Kelle |
Other Services | ||
Keller Mortgage | Client has begun a Loan Application | Email, Kelle |
Keller Mortgage | Loan is Funded | Email, Kelle |
Keller Mortgage | Client is PreApproved | Email, Kelle |
Keller Mortgage | Loan is Clear to close | Email, Kelle |
Keller Mortgage | Appraisal is Complete | Email, Kelle |
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