Ever need a quick resource that tells you a given number that you are looking for? This list is used by the Tech Support Team as a quick reference for a lot of number-related questions. Ever wonder if there is a known word limit within certain parts of Command? If there is a size requirement for a photo in Command? This sheet has that quick info below:
| Tag | Feature Description | Numbers |
| Agent Sites | Agent Sites Hero Image resolution and aspect ratio | 5256 x 3936 (4:3) |
| Agent Sites | Agent Sites Header Image Resolution and Aspect Ratio | 3840 x 960 (4:1) |
| Agent Sites | Agent Site will be removed five business days after an agent's role is removed. This includes both freeing up the subdomain and removing the actual web pages. | 5 |
| Campaigns | Recommended resolution for Instagram Story ads within Command | 1080 x 1920 |
| Campaigns | PDF max size for RealMailer | 5 MB |
| Campaigns | max for custom audience in Facebook campaign | 100 |
| Command Contacts | Command contact relationships limit | 3 |
| Contacts | Days to data refresh Neighborhood Snap URL | 30 |
| Contacts | Command Import Limit for Contacts- Can have more but must import in groups of 4000 | 4000 |
| Contacts | Max number of total contacts allowed in KWCommand | no limit (that we know of yet) |
| Contacts | Character Limit for Contact Name in Command | 50 |
| Contacts | Number of addresses you can add to a contact | 4 |
| Contacts | Task character limit in Command | 3000 |
| Contacts | Maximum number of contacts shown in the counter | 10000 |
| Designs | Direct mail campaign image dimension requirements | 1275px in height and 1875px in width. |
| Referrals | Production numbers update on a rolling 12 month period on profile | rolling 12 month period |
| KW Mobile App | Lowest version of Android accepted by the KW Mobile app | 4.0.3 |
| KW Mobile App | Lowest version of iOS accepted by the KW Mobile app | 8 |
| KWConnect | Profile photo for KWConnect, Profile images should be an exact square so they don’t skew | 500x500 |
| KWConnect | Error on KWconnect, means the right permissions aren't in place to access the page/info | 403 |
| KWConnect | Error on KWconnect, means the link/page does not exist. | 404 |
| KWLS | Manually uploaded pictures in the KWLS. MLS feeds will pull in more, but only this number can be edited. | 30 |
| KWLS | Max photo size for KWLS | 1024 x 1024 |
| KWLS | Maximum character limit for listing descriptions in the KWLS | 4000 |
| KWLS | Max file size for KWLS Photos entered manually | 7.9 MB |
| KWLS | Time before a listing will be archived in the KWLS if not active or pending. It cannot be edited further. | 180 days |
| Landing Pages | Landing Pages video widget | MP4 or M4V file type only, No size limit |
| Landing Pages | market neighborhood snap landing pages - is the default filter for how far back it goes | 6 months |
| MarketPlace | Command Essentials / Mastering Command Agent Price | $267 |
| MarketPlace | Command Essentials / Mastering Command Team Price | $357 |
| Opportunities | Document size when uploading a document to an opportunity | 1GB max limit |
| Opportunities | Amount of time a closed opportunity will remain in the Sales Pipeline | 30 Days or end of current calendar month it closed in |
| Opportunities | Max Documents able to bulk upload | 25 |
| Opportunities | Limit on size of document | 1GB |
| Profit Share | Minimum amount to receive 1099 for Profit Share | $600 |
| Settings | Max number of Neighborhoods that can be selected under My Neighborhoods in Command Settings | 10 |
| Settings | Command Marketing Profile Photo dimensions | 360 x 360 pixels |
| Settings | KW Connect Banner profile picture dimensions | 1920 X 313 |
| SmartPlans | Max number of characters in SMS message. | 480 |
| SmartPlans | Max number of characters in simple email. | 2000 |
| White Pages | White Pages profile photo | 500 x 500 |
| White Pages | Character Limit Total for White Pages bio | 4,000 |
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