Whether you are logging in to Command or the Command App, need to recover your KW Username, or if you want to reset your KW Password, you will need to be able to access your KW Password Recovery Email.
To update your KW Password Recovery Email in Command:
1. Log in to https://agent.kw.com with your KW login credentials.
2. Click Your Name, at the top right of the page, then select My Profile.
3. On the left side of the page, click in the My KW category.
4. Click Edit, in the Login Credentials section.
5. Enter your KW Password Recovery Email, then click Save Changes.
- You cannot save your @KW.com email address as your KW Password Recovery Email.
- This should be a personal email that you can access easily. When you log in to Command/Command App, or if you need to reset your KW Password, you will need access to this email address to complete the two-factor authentication process.
- The system will not let you save a KW Password Recovery Email that has been saved by another associate.