When submitting a commission request for an opportunity, there may be some error messages that appear after a submission has been attempted. Use the resources to understand what the most common errors on the commissions page mean:
Error | Details | Cause |
Invalid MORE ID for <agent name> |
<agent name> cannot be added. Any agent added as an inside referral must be in the market center owned by the opportunity and must have a valid MORE ID. |
The agent doesn't have a MORE ID in the Market Center where the opportunity is created. |
Missing Information: Contract Date | The Contract Date is not filled. | |
Missing Information: Listing |
A listing is required for this Opportunity type. The user will need to attach a listing to continue. |
The listing is not attached to the opportunity. |
Remaining Unit Balance: <unit> Unit |
Agent unit values must total to 1.0 |
The total Units do not equal to 1 |
Remaining Agent Commission Balance: $<amount> |
Total agent commissions do not equal the total commission for the opportunity. |
All the Agents' gross commission is more than the total Gross commission |
Excess Agent Commission: $<amount> | Total agent commissions do not equal the total commission for the opportunity. |
All the Agents' gross commission is more than the total Gross commission |
Invalid Concession | Concessions not allowed in this case. Please enter this as an agent expense. |
The concession was added with unsupported options, for e.g., the toggle "On Statement" is enabled and the toggles "Off Top" and "MC Paying" are disabled |