After a user purchased an API Nation subscription for a specific product and creates their own sync(s), they can then pause and reactivate an existing sync at any time.
To pause a live API Nation sync:
1. Log in to https://agent.kw.com with your Keller Williams login credentials.
2. Click the Marketplace icon, , at the top right of the screen.
3. Click My Apps, at the top right of the page.
4. You will see a list of your active Marketplace subscriptions, click the subscription for which you want to pause an existing sync.
5. Locate the desired sync and click the toggle under the Actions column. This will pause the sync immediately and the status will be changed from Active to Paused.
If the user decides to reactivate the sync, they can do so by repeating the above steps.