Edit an API Nation Contact Sync

Keller Williams has partnered with API Nation to provide a solution for syncing contacts between Command and other 3rd party systems like Google/iCloud contacts, Constant Contact, Mailchimp, and more. The process begins with purchasing an API Nation sync subscription from the KW Marketplace. Then you have the ability to create a contact sync. See the article below to view the full list of articles for setting up syncs:

• Get Started with API Nation

Once a sync is created, you have the ability to make changes to the settings and rules, at any time. To learn how to edit an API Nation contact sync:

1. Log in to https://agent.kw.com with your KW login credentials. 

2. Click the Marketplace icon, , at the top of the page.

3. At the top right of the page, click My Apps.

4. You will see a list of your active Marketplace subscriptions, select the app subscription that includes the sync you want to edit.

5. As long as you already have at least one sync set up for that app subscription, you be routed to the My Syncs page, on the API Nation site. Click the title of the sync you want to edit.

6. Make edits to the sync as needed. Each available app you can sync with Command has unique settings and options.

7. The system saves your changes as you make them. That being said, there are two options with implementing these edits to your existing sync:

• If you only want the edits to apply going forward and not to apply to every contact that has pulled over using this sync, there is no save button and the edits will automatically apply to any new or updated contact that meets the sync criteria.
• If you need these changes to apply to every contact that meets the sync criteria, even if it has already synced in the past, scroll to the top of the sync settings and click Resync All Contacts.