While using the Command App as an agent on a team, it is important to remember that your personal Command account and team Command account are totally separate. You will see different databases, tasks, etc. in each account. You are able to switch between these two accounts within the app:
1. Log in to the Command App with your KW login credentials.
2. Tap your profile picture, at the top left of the screen.
3. Once the profile switcher has appeared, select the account (team or personal) you are not currently in.
A message will appear letting you know that you are in that account. The tasks and contacts from that account will now be accessible through the app. You can switch between the accounts as needed.