When an agent initially becomes a part of the earned-in KW Luxury program, they will remain in the program for 24 months from the date of earn-in or exemption approval. After the initial 24-month period, we re-evaluate your luxury qualifications annually. On each subsequent year we check that you have closed the minimum number of transactions, as specified by your local leadership, looking back at the immediately preceding 24 months.
When an agent is six months out from their 24 month rolling period without closing the required amount of luxury units, they will be identified in the MC roster as “Luxury Expiring.” Agents automatically drop out of the earn-in model if they do not meet the qualifications (the default is 4 luxury qualified closed units in the past 24 months, but your Market Center has the ability to raise the minimum number of luxury qualified closed units).
When an agent’s earn-in status expires, they will lose access to the Luxury Hub on Connect, and earned-in luxury resources.
Market Center leadership can see which agents are set to expire by visiting the Luxury Roster in Command MC. Agents who are within 6 months of their expiration date will have a label of “Luxury Expiring” next to their name. The numbers in the roster table reflect the agent’s luxury qualified sales in the past 24 months. If the number is above the minimum number of closed luxury units, their status will renew. If the number is below the minimum number of closed luxury units, they will need to either close additional luxury transactions before their expiration date or you will need to submit an exemption request and have it approved before that point.
Agents will be notified before they are removed from the earn in model. However, it is best practice to have a conversation with any agents in danger of losing their earn-in status to ensure they are actively aware of the situation.