Command

Help and Support

• KW Support Cheat Sheet: Who to Contact for Common Issues
• Notifications in Command
• Get Help in Command
• Random Numbers in Command
• Agent Offboarding Timeline

Access Command

• Log in to Command
• Change Your KW Username and Password
• Customize Your Command Homepage
• Access Command Onboarding Tours
• Manage Command Onboarding Tasks

Command Team Functionality

• Get Started with Team Functionality in Command
• Switch Between Your Personal and Team Command Account
• Set Your Default Account in Command
• Find Your Permission Level in the Team Command Account
• Complete Your Meet the Team Page for Your Agent Site (Teams)

Command Settings

• Complete Your Marketing Profile
• Connect Your Applications in Command Settings
• Connect Your Command Account to Zapier
• Create and Edit Custom Fields
• Create and Manage Lead Sources in Command
• Create and Manage Contact Tags

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Contacts

• Get Started with Contacts
• Add a Contact
• Add a Lead
• Import Contacts into Command
• Why did some of my contacts fail to import into Command?
• Edit a Contact or Lead

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Opportunities

• Get Started with Opportunities
• Create an Opportunity
• Manage Your Opportunities
• Sync Opportunity Details with the Connected DocuSign Room or Dotloop Loop
• Manage Checklist Items in Opportunities
• Create and Connect Your Document Management Accounts with Command

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Consumer

• Get Started with the KW App
• Get Started with the Consumer Applet in Command
• Customize Your Consumer Guide
• Add Your Facebook Pixel and Google Analytics Tracking ID to Command
• Add Virtual Tours to Listings in Command
• Market Center and MLS Attribution for Listings

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Task Manager

• Manage Your Tasks
• Create a Task

Designs

• Get Started with Designs
• Create a Print Marketing Design in Command
• Create a Social Media Marketing Design
• Create an Email Template in Designs
• Use the Command Email Editor
• Get Started with the Print and Social Design Editor

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Referrals

• Use the Map to Find a Referral Partner
• Send a Referral Network Invitation
• Accept a Referral Network Invitation in Command
• Send a Referral
• Broadcast a Referral
• Accept a Referral Request

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Command Feedback

• How to Send Feedback About Command

Campaigns

• Get Started with Campaigns
• Create a Social Quick Post in Campaigns
• Add a Credit Card and Manage Your Payment Profile in Campaigns
• Create a Social Ad Campaign
• Set Up for Success Before Launching a Facebook Ad Campaign
• Create and Configure a Multi-Listing Social Ad Campaign

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SmartPlans

• Add a SmartPlan from the SmartPlans Library
• Create a Custom SmartPlan
• Edit an Active SmartPlan
• Edit an Inactive SmartPlan
• Add Contacts to a SmartPlan
• Remove or Unsubscribe Contacts from a SmartPlan

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Reports

• Use the Database Health Report in Command
• Set or Edit Your Goals in Command
• Track Your Goals Progress in Command
• Export Reports in Command
• View Your Monthly Email Report

Listings

• Request a New Market Center IDX Feed for Command (Leadership)
• Find Your Listings in Command
• Search Listings in Command

Contact Import

• Follow Up Boss Field Mapping
• BoomTown Field Mapping
• CINC (Commissions, Inc.) Field Mapping
• Real Geeks Field Mapping
• Brivity Field Mapping
• Top Producer Field Mapping

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