Command Support

Help and Support

• Get Help in Command

Chat

• Use Chat in Command

Command Settings

• Create and Connect Your DocuSign Account
• Complete Your Marketing Profile
• Create and Edit Custom Fields
• Create and Manage Custom Tags
• Restore an Archived Opportunity
• Connect Your Applications

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Contacts

• Customize Columns in Contacts
• Export Mailing Labels
• Export Contacts
• Get Started - Your Kelle Guide for a Monthly Neighborhood Nuture SmartPlan
• Get Started with Contacts
• Import Contacts

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Opportunities

• Create an Opportunity
• Customize Your Opportunity Pipelines
• Manage Your Opportunities
• Create Checklists in Opportunities
• Manage Checklists in Opportunities
• Edit Checklists in Opportunities

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DocuSign

• Void (Cancel) an Envelope in DocuSign
• Correct an Envelope in DocuSign
• Get Started with DocuSign Rooms
• Add Documents to a DocuSign Room
• Create and Send an Envelope in DocuSign
• Create and Manage Templates

Task Manager

• Manage Your Tasks
• Create a Task

Designs (SketchHouse)

• Get Started with Designs
• Create a Print Marketing Template with Designs
• Create a Social Media Marketing Template with Designs
• Create an Email Template with Designs
• Get Started with the Design Editor
• Customize Your Asset Library in the Design Editor

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MailChimp

• Verify Your Mailchimp Account
• Verify Your Email Domain in Mailchimp

Sites (Landing Pages)

• Get Started with Agent Sites
• Customize the URL for a Landing Page
• Create and Publish a Standalone Landing Page
• Complete Your Meet the Team Page for Your Agent Site (Teams)
• Preview Your Command Agent Site and Site Pages

Agent Site FAQs

• When will the Placester subdomain transfer take place?
• I have a Placester site... what do I need to know?
• Agent Sites FAQ
• What happens to my agent site URL if I leave my market center or KW?
• Will my site include a lead form?
• Will market center sites be rolled out with the agent sites?

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Access Command

• Change Your KW Username and Password
• Log in to Command

Referrals

• Grow Your Referral Network
• Send a Network Invitation
• Accept a Referral Network Invitation in Command
• Send a Referral to Someone in Your Network
• Broadcast a Referral
• Track and Manage Your Referrals

Command Feedback

• How to Send Feedback About Command

Campaigns (Lead Accelerator)

• Get Started with Campaigns (Lead Accelerator)
• Add a Credit Card and Manage Your Payment Profile in Campaigns (Lead Accelerator)
• Create a Social Ad Campaign
• Create and Manage Social Posts
• Configure Your Facebook Social Ad Campaign
• Configure Your Google Adwords Ad Campaign

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Local Insights

• Search for Local Insights with Command
• Vote on Local Insights with Command
• Edit or Remove Your Local Insights with Command
• Create a Local Insight with Command

SmartPlans

• Add a Contact to the Mid-Term Nurture SmartPlan
• Add a Contact to the Long-Term Nurture SmartPlan
• Add a Contact to the Quarterly Call SmartPlan
• Add a Contact to the Bi-Weekly Neighborhood Nurture SmartPlan
• Add a Contact to the Monthly Neighborhood Nuture SmartPlan

Reports

• Use the Reports Dashboard in Command

PieSync FAQs

• How does PieSync work?
• Do I need to sign up for PieSync directly first to use the PieSync integration inside KW Command?
• What if I already had an account?
• Can I choose what contacts to sync?
• Can I sync Organizations, Accounts, Companies, or Opportunities?
• Do you recommend anything before starting the sync (clean up contacts)?

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Listings

• Find Your Listings in Command
• Search Listings in Command

Contact Import

• Follow Up Boss Field Mapping
• BoomTown Field Mapping
• CINC (Commissions, Inc.) Field Mapping
• Real Geeks Field Mapping
• Brivity Field Mapping
• Top Producer Field Mapping

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Sign Snaps

• KW Sign Snaps