Command Support
Help and Support
Command Team Functionality
- Request Changes to Your Team's Roster (Rainmaker)
- How do I ensure that my Rainmaker and relevant team members are added to the DocuSign Room for an Opportunity? (Teams)
- Add Assignees to a Team Opportunity (Teams)
- Add or Remove a Team Admin in Command (Rainmaker)
- Create a Lead Route (Rainmaker)
- Edit a Lead Route (Rainmaker)
Command Settings
- Connect Your Applications in Command Settings
- Complete Your Marketing Profile
- Get Started with Command Email
- Create and/or Connect a Twilio Account in Command
- Create and Connect Your Document Management Accounts with Command
- Create and Connect Your DocuSign Account in Command
Contacts
- Get Started with Contacts
- Add a Contact
- Add a Lead
- Import Contacts into Command
- Why did some of my contacts fail to import into Command?
- Edit a Contact or Lead
Opportunities
- Get Started with Opportunities
- Customize Your Opportunity Pipelines
- Manage Checklists in Opportunities
- Edit Checklists in Opportunities
- Create an Opportunity
- Manage Your Opportunities
DocuSign
- Get Started with DocuSign Rooms
- Add Documents to Your DocuSign Room Via Email
- Get Started with Zipforms in DocuSign
- Add Documents to a DocuSign Room
- Create and Send an Envelope in DocuSign
- Correct an Envelope in DocuSign
Consumer
- Get Started with the KW App
- Find Your KW App URL
- Download Your KW App
- Brand to Your KW App
- Share Your KW App
- Customize Your Consumer Guide
Task Manager
Designs
- Get Started with Designs
- Create a Print Marketing Design in Command
- Create a Social Media Marketing Design
- Create an Email Template with Designs
- Get Started with the Print and Social Design Editor
- Customize Your Asset Library in the Design Editor
Agent Site FAQs
- This specific page I created is not showing live on the agent site. How do I fix that?
- I encountered an error in the Kelle guide setup. How do I get past it?
- How do I make my custom domain point to my new agent site?
- Why are the changes and customization I made to my Command Agent Site not showing? / Why do I see a generic KW Site?
- Does the web address of my Command Agent Site include WWWs?
- Agent Sites FAQ
Access Command
Referrals
- Use the Map to Find a Referral Partner
- Send a Referral Network Invitation
- Accept a Referral Network Invitation in Command
- Send a Referral
- Broadcast a Referral
- Accept a Referral Request
Command Feedback
Campaigns
- Get Started with Campaigns
- Add a Credit Card and Manage Your Payment Profile in Campaigns
- Create a Social Ad Campaign
- Set Up for Success Before Launching a Facebook Ad Campaign
- Create and Configure a Multi-Listing Social Ad Campaign
- Utilize the Campaigns Dashboard
Twilio
Local Insights
SmartPlans
- Add a SmartPlan from the SmartPlans Library
- Create a Custom SmartPlan
- Edit an Active SmartPlan
- Edit an Inactive SmartPlan
- Add Contacts to a SmartPlan
- Remove or Unsubscribe Contacts from a SmartPlan
Reports
PieSync FAQs
- How does PieSync work?
- Do I need to sign up for PieSync directly first to use the PieSync integration inside KW Command?
- What if I already had an account?
- Can I choose what contacts to sync?
- Can I sync Organizations, Accounts, Companies, or Opportunities?
- Do you recommend anything before starting the sync (clean up contacts)?
Listings
Contact Import
- Follow Up Boss Field Mapping
- BoomTown Field Mapping
- CINC (Commissions, Inc.) Field Mapping
- Real Geeks Field Mapping
- Brivity Field Mapping
- Top Producer Field Mapping